Deactivating an account means its credentials will no longer work for both QUOINEX and QRYPTOS, and that you will be unsubscribed from all QUOINE emails including newsletters and transactional emails. To have your account deactivated, first of all, please make sure that your account has zero or negligible balance. Then send an email to firstname.lastname@example.org detailing your inquiry. Our Customer Champions are happy to help you with it.
Articles in this section
- Known errors
- How to set up 2-factor authentication (2FA)
- I don’t receive any SMS or email for security code
- I froze my own account by mistake.
- I want to change my 2FA device.
- I removed QUOINEX 2FA on my device by mistake
- I forgot my password.
- How to change account information
- How to change account email address
- Cooling periods